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Checking Order Status

Registered customers can check and track their orders online.  Our online store has the following order statuses. Pending, Confirmed, Cancelled, Shipped.  You will receive a confirmation message that the shop has received your order so please do not travel to the store until you have received this confirmation.

Has my order been packed and ready for collection at store?

Registered shoppers can check the status of their order by clicking TRACK ORDER.

  1. Pending - When a registered shopper puts a product or products into the cart and chooses a store to pay but doesn't finalise the order by clicking on the "Confirm Order" button.
  2. Confirmed - This is the status after a shopper has clicked on "Confirm Order".  Customer will received an email confirming order.
  3. Cancelled - The store can cancel an order made by the customer upon request as long as the product has not been shipped to the store.
  4. Shipped - Indicates that the order is shipped to the desired store.  Customer will receive e-mail notifcation confirming the same.
Last modified onTuesday, 25 May 2021 20:06