Customer Service +260957993232

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Payment and Invoicing Information

The Oriental Food and Gift Store is fully registered for Value Added Tax (VAT) with the Zambia Revenue Authority (ZRA).  Most of our products are standard rated supplies.  These are supplies that attract VAT at the prescribed standard rate 16% at time of publication.

I am not a business, do I have to pay VAT?

16% value added tax will be added to your order unless you have a VAT exemption letter or exempt local purchase order e.g. an Embassy, High Commission or NGO.

I need a copy of my receipt/invoice

When you purchase products from our stores, your official VAT tax invoice and receipt will be provided.  If you have lost your invoice or receipt, please contact the store and we will arrange an approved copy.

What payment methods do you accept?

We accept Local Purchase Order (LPO), cash, cheque and most major credit cards - Visa Card, Mastercard and American Express. ID maybe requested.

Can I pay for my order online?

We currently only offer a Click and Collect service online. We do not accept payments online.

 

Last modified onThursday, 29 October 2015 16:53