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Company Profile

Executive Summary

Incorporated in 2006, the Oriental Food and Gift Store OFGS(Z), has grown from strength to strength to become the leader in the importation and supply of Asian food commodities and groceries in Zambia. We understand the African market and have a passion for Asian products. As an innovator, we are the only dedicated Asian grocery retailer and distributor specialising in Thai and Asian commodities in Zambia and the first Asian grocery dedicated online CLICK & COLLECT website service in Lusaka. We are proud to back our service with a unique price promise guarantee on all our Thai origin products. The founders and directors of the company, Mr A Clayton and Mrs N Clayton, are from Zambia and Thailand therefore understand the market, language and culture of running a successful business in Africa and Asia. They have a passion for S E Asian commodities and have established a special presence in Zambia and Thailand.

General Business Activities

We are a major importer, retail and wholesale distributor of Thai and Asian grocery product commodities. This includes dry and bulk categories; retail food stores; grocery chains; independent grocery stores; restaurants; cafes; hotels; lodges and specialty retailers across Zambia. Our customer base includes many well-known establishments, from 5 star hotels to walk-in retail customers.  We also supply various High Commissions, Consulates and Embassy’s in Lusaka including Corporates, NGO’S, Safari Lodges and other organisations.

Vision

  1. We have developed a reputation for our “commitment to our customers.” As our community has become increasingly service-oriented and well-travelled, we are focused and dedicated in providing the best selection of Asian Food products in Zambia.
  2. To continue providing quality services that exceeds the expectations of our customers and clients.
  3. Our longer term aim is to also become the leader in the Southern African Development Community (SADC) region as we are uniquely placed in the market. We are proud and passionate in delivering a taste of home to our customers with Asian Food Products.

Mission Statement

To offer authentic appealing, high-quality Asian food and beverage branded products to retail, wholesale and distribution channels in Africa. The commodities we offer will be reinforced by our price promise guarantee and by developing long term relationships with our customers and clients Africa and SE ASIA.

Core Values

  1. We believe in treating our customers and clients with respect and faith.
  2. We grow through creativity, invention, collaboration and innovation.
  3. We integrate honesty, integrity and business ethics into all aspects of our business functioning.
  4. We develop, invest and enhance our employees making them an integral part of the company.

While our history is rooted in Thai food products, we have made it a priority to expand our offerings to include every major Asian cuisine. We pride ourselves in being a one stop source for Asian groceries and products in Zambia.

Corporate Address

Managing Director
Oriental Food & Gift Store
Shop 7, Chindo Road
Woodlands Shopping Mall, Woodlands
PO Box 350143 - Chilanga
Lusaka
Zambia
Postcode: 10101
Skype: oriental.store